Guide :Home Security : Fireproof Safe

S3877 Sentry safe will not open, get green light but lever

I have had this safe for 5 years and never had a problem, today I put in the 5 digit code and it accepted and went green, heard the normal click noise yet the lever would not open, it was thought it never opened. I am confused because the everything works like normal but the lever will not turn now as though it is bad. I replaced the batteries and it did not help. The code still works and it goes green yet it will not open. Please advise...Thank you -Paul

Research, Knowledge and Information :


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Congratulations on your purchase of a Sentry ®Safe product. ... When the green light appears, ... program the safe to open using a 5-digit user code
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