Guide :Home Security : Security Simon 3 Wireless Home Security System

Using DTIM with digital phone service

I am trying to install a DTIM module with my Simon 3 system. I have digital phone service (Comcast) and can't get it to work. When I plug the phone cord into the jack (on cable company main box), the phone 1 and phone 2 lights start to flash in unison (signaling in use), and then the phone signal dies. Once I unplug the DTIM everything resets within about 1 min. I have tried changing the sensor number (I was told it had to be #1), but no luck so far. Anyone have any suggestions?

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