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Guide :Home Security : Security Simon 3 Wireless Home Security System

Phone communication failure

Our Simon 3 is hooked up via phone line to our monitoring company that does internal testing every morning at 2:30am...since it is now mandatory to dial our area code along with 7 digit phone #, our alarm has been beeping at that time everytime with a status telling us the we have phone communication failure...area code was programed in with tech telling us that your system will only accept the area code on one of the 2 phone #'s that is being dialed to the alarm company, which still gives us the same there a fix for this?

Research, Knowledge and Information :

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My eircom phonewatch is ... If there is a GSM connected to the alarm and it is no longer monitored then when it dials out you will get a phone communication failure.
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